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Got Edge? – Take Marketing Communications to the Edge to Get Heard
   
  Are your marketing communications programs getting just OK results? Are they getting any results? Maybe it's time to take them to the edge.
 
 Even the best marketing promotions play out, eventually. Using a little creativity, open-minded flexibility and a little added budget, you can make the old new again. One of my favorite marketing resource sites is Marketingprofs and a column on High-Return, Low-Risk Ways to Get the Edge caught my attention. Here's my take on the edge.
   
arrow So, what's out on the "edge."
   
  To get there you'll need to take a new tact on your creative process. Brainstorm on the beach or in a park. Get out on the edge to find the edge. Toys, candy, and brain-teaser games all help to open the channels of creative thought. Let the ideas fly then settle on the ones that are true to your overall sales messages and company mission. Try not to let traditional processes drain the new vitality out of edgy new ideas.
   
arrow Put your business tone on edge
   
  Remember the old adage, "It's not what you say but how you say it." That's tone. You'll want to use a tone that stands out and gets your point across. Use short sentences and bursts of information to hold the attention. Get away from the usually dry, marketing white paper. Lose the "usual vocabulary" to find your way out of the status quo.
 
 One tradition that doesn't change in edge marketing is that continuity rules. Every component of your edge marketing programs, from beginning to end, must incorporate the same tone. From the direct mail invitation to an event, to the email campaigns about the event, to the event itself, the tone must be the same.
   
arrow Stand out in a crowd
   
 

A little controversy and lots of play go a long way. Don't shy away from having an opinion. Just don't hit the gutter or go too gooney. Take your ideas onto the fringe by being conspicuous amid the homogenous sea.

Think like an artist or musician. Notice how an artist combines dirt, grass and trees in a way that makes you think about it. The same song, by different musicians can produce completely different moods, feelings and responses.

Of course you'll need a new attitude to achieve edge. You'll know you've succeeded when you get that aha, yuch or whoa from your audience. You're looking for the "Where's the beef" factor. What do these names evoke?

  • With Edge: Target, Got Milk?, Ice Breakers (mints), Saturn, VW

  • Without Edge: Microsoft, Calvin Klein, Fruit of the Loom, Ford, Enterprise Car Rental

Remember, too, that you can't be all things to all people, so talk to the right people in their language.

   
arrow Look for edgy places
   
 

Use your noodle and come up with venues and ideas you haven't thought of before. Here are some examples to get your juices flowing:

  • Sporting events: For business-to-business companies, give away a promo item that ties to your edge message. For b-2-c companies, merchandise products for rent and purchase in the stadium.

  • Fund raisers: Market a catalog of products through organizations seeking to raise funds or sponsor and provide volunteers to take the edge.

  • Truck-it to them: Find a partner with a complimentary solution and take the show on the road or e-seminar circuit!

  • Home shows: Catch passers-by on a live cam and display them on a huge screen. It's the goo-goo factor!

  • Garden shows: Partner digital cameras, application software and gardening photography in the same location.

  • Wedding events: Promote a long distance telephone service for staying in touch.

  • Festivals: Demonstrate the latest in digital photo applications, then email a picture off to the family.

Give up those boring branding-only events. The name of the game today is sell! Team with partners that share your same vision. Build demos that show your customers how they'll get the edge using your products.

Experiment and adapt. Get out on the edge and get known.